NORTH West Ambulance Service NHS Trust is urging patients and the public to share their experiences of using the 999 ambulance service to help improve the service for the future.

The project is part of a national piece of work by the Association of Ambulance Chief Executives to investigate changes in the use of ambulance services in England.


People can contribute their views and experiences via an independent online survey by logging on to and simply entering their postcode.

Those wishing to take part in a telephone interview, which will last approximately 30 minutes, should contact Melanie Edwards on or 020 7783 2588 to arrange a suitable time.