Hospital patient hits out at Lancashire County Council after being handed parking fine while undergoing cancer treatment

A WOMAN has slammed Lancashire County Council for giving her a parking ticket while she was undergoing treatment for cancer.

Louise Broughton, of Bowness, was handed the fine despite leaving a note and her chemotherapy records on the dashboard of her car, after being forced to park on double yellow lines to avoid missing her appointment.

She explained that the incident occurred outside the Royal Lancaster Infirmary, on February 5, after she had driven round the hospital’s car park for 20 minutes looking for a space.

She said: “I would say to the council that they should brief their wardens to have a little compassion.

“I just presumed the chemotherapy record book was proof.

“Maybe he thought I was using someone else’s, but I’m hardly likely to be carrying round someone else’s chemotherapy book in my handbag.”

The 58-year-old, who usually has treatment at Westmorland General Hospital, explained that she had driven round the RLI car park three times, behind another four drivers also looking for parking spaces.

And although she had left adequate time for her appointment, she soon realised she was going to be late and was forced to park up in the illegal space.

Urging the council to rescind the fine, she added: “I have parking problems every time I go because there aren’t enough spaces. If you go during the day it’s a nightmare.”

But Paul Riley, manager of Lancashire Parking Services, said: "We take great care to be fair and consistent when enforcing parking and, to protect the integrity of frontline officers, ask them not to take account of notes left in car windows so that documentary evidence supporting the driver's case can instead be properly considered as part of the appeals process.

"If Ms Broughton wants to contest the charge further we would ask her to follow the appeals process and provide any evidence she believes is relevant to the case."

Comments (5)

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7:07pm Mon 18 Feb 13

zaney5 says...

And yet SLDC quite happily let a woman off her parking fine, all because she was daft enough to drive in horrendous snow.
And yet SLDC quite happily let a woman off her parking fine, all because she was daft enough to drive in horrendous snow. zaney5
  • Score: 0

7:40pm Mon 18 Feb 13

hogheaven says...

parking is difficult at Lancaster at the best of times ,why cannot they address it once and for all.I was in the same position trying to find a space did so just before appointment was due,then they remarked on how high my blood pressure was drrrrrr.What about relocating staff parking to another area which would free up many spaces they could then be bussed to it after shift finishes or how about a new site for a new hospital nr the M6
parking is difficult at Lancaster at the best of times ,why cannot they address it once and for all.I was in the same position trying to find a space did so just before appointment was due,then they remarked on how high my blood pressure was drrrrrr.What about relocating staff parking to another area which would free up many spaces they could then be bussed to it after shift finishes or how about a new site for a new hospital nr the M6 hogheaven
  • Score: 0

8:52am Tue 19 Feb 13

maggieann2luke says...

parking at RLI is a nightmare. why can't consultants have clinics at WGH then we don't have to go to RLI and join the queue for parking? takes an hour to get to RLI, half an hour to park and 10 mins appointment with doctor, crazy!
parking at RLI is a nightmare. why can't consultants have clinics at WGH then we don't have to go to RLI and join the queue for parking? takes an hour to get to RLI, half an hour to park and 10 mins appointment with doctor, crazy! maggieann2luke
  • Score: 0

4:47pm Tue 19 Feb 13

colandvanfull says...

my partner had chemo at fgh and had similar problems there although she never got ticketed/clamped, she simply told them she had to move her car,as she would have just left halfway through treatment they soon contacted parking control to make shure she was not clamped, if your appointment is2hrs late!!! then i dont think they should be alowed to give you any penalty as it is directly their fault for why your car is still parked there.
I have had the misfortune to try and park at RLI ,half an hour driving around before getting a parking place,
what made me mad as hell was the fact she could have been seen by the same doctor at FGH, a week later ?
now I always question everything our NHS trust says, in otherwords do not trust!!
this poor woman is going through enough and does not need the stress this has caused,the nhs has a duty of care, i think alowing this to happen in the first place somehow is a breach of duty, iknow they would say it is not ,
my partner had chemo at fgh and had similar problems there although she never got ticketed/clamped, she simply told them she had to move her car,as she would have just left halfway through treatment they soon contacted parking control to make shure she was not clamped, if your appointment is2hrs late!!! then i dont think they should be alowed to give you any penalty as it is directly their fault for why your car is still parked there. I have had the misfortune to try and park at RLI ,half an hour driving around before getting a parking place, what made me mad as hell was the fact she could have been seen by the same doctor at FGH, a week later ? now I always question everything our NHS trust says, in otherwords do not trust!! this poor woman is going through enough and does not need the stress this has caused,the nhs has a duty of care, i think alowing this to happen in the first place somehow is a breach of duty, iknow they would say it is not , colandvanfull
  • Score: 0

6:28pm Wed 20 Feb 13

Kendmoor says...

Ahhh that is annoying, this happened to us as well, we knew forewell that parking is difficult there and didn't get there early enough to find a space - we had to park outside the car park on those same lines (I'm guessing it's the same ones we're talking about), and because the time went over an hour we got a ticket...had we been inside the carpark and gone over our time (because the appointment went over) we were told we could have come back and they would rip up the ticket for us - but as it wasn't in the hospital car park..nothing they could do. Fair enough really. Something should be done about parking to ease it though!
Ahhh that is annoying, this happened to us as well, we knew forewell that parking is difficult there and didn't get there early enough to find a space - we had to park outside the car park on those same lines (I'm guessing it's the same ones we're talking about), and because the time went over an hour we got a ticket...had we been inside the carpark and gone over our time (because the appointment went over) we were told we could have come back and they would rip up the ticket for us - but as it wasn't in the hospital car park..nothing they could do. Fair enough really. Something should be done about parking to ease it though! Kendmoor
  • Score: 0

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