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Police warn public to be aware of Microsoft fraudsters
2:44pm Friday 13th September 2013 in News
POLICE are warning the public to be vigilant of fake telephone calls from people claiming they are from Microsoft or Windows.
The complaints have been from members of the public across Cumbria who advised that during the call, the bogus caller advised them they had a virus or programme problem on their computer.
They were then talked through how to allow the caller to have remote access to their computer.
Money is sometimes asked for but the worry is that once people can access a personal computer they will be able to find passwords and bank details.
Microsoft has a built in system which will report any fault automatically and they will only contact you on request, but these calls can be convincing especially for someone who does not know a lot about computers.
If you have not reported any fault to Microsoft, then do not allow anyone to have remote access to your computer. If you are suspicious, then hang up.
Anyone who has any concerns or would like further advice can contact their local Neighbourhood Policing Team or visit www.actionfraud.org.uk
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