Eden District Council rings in changes with new telephony system

EDEN District Council is installing and launching a new telephony system on Monday.

Work is expected to start when the offices close tomorrow and will be completed in time for the new working week on Monday.

Eden District Council’s Customer Services and Transformation Manger, Linda Methven said: “The new telephone system offers the Council greater resilience, more efficient and effective working and improved flexible and mobile working practices.

“There will be no change to any of the existing contact telephone numbers for Council services and the main contact number remains: 01768 817817.

“If you require Emergency Support for District Council services between 4.45pm on Friday and 8.45am on Monday you should call: 07795 800781, where you can access details of the Council’s emergency ‘Out of Hours service’".

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