Free Wi-Fi planned for Kendal town centre - and scheme could be rolled out to other South Lakes towns

Giles Archibald – with his tablet –  looks forward to the planned new free WiFi zone across Kendal town centre

Giles Archibald – with his tablet – looks forward to the planned new free WiFi zone across Kendal town centre

First published in News
Last updated
The Westmorland Gazette: Photograph of the Author by , Reporter

KENDAL looks set to become the first town in the North to offer free Wi-Fi to shoppers and tourists.

South Lakeland District Council (SLDC) has submitted plans for Wi-Fi antennae to be installed at three prime spots.

The scheme, designed to promote independent businesses and tourism, would make Kendal a ‘pioneer for the region’, say its promoters.

The plan has been greeted with delight by retailers, tourism businesses and local people.


Although planning consent has yet to be granted, it is almost certain to go through because SLDC is applying to itself for backing.


The antennae will be fitted at Finkle Street, Market Place and on the Town Hall – making Kendal only the fourth town in England to offer free Wi-Fi access to everyone.


The devices, which will together cost up to £30,000, will provide an internet signal to the whole town centre and anybody can connect free using a smart phone.


A new Kendal website is set to be the ‘home page’ when anybody logs on to the internet, showing users what shops, restaurants, attractions and services are available.


Currently, people in the town centre find it impossible to get a reliable connection on their phones.

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Giles Archibald, SLDC’s town centres and small business portfolio holder, said he hoped the scheme would be up and running before the Comic Art Festival in October.


He said Wi-Fi could be completely free for around half an hour, after which users would pay a small charge to retain the connection.


The scheme would be ‘rolled-out’ across South Lakeland if a two-year trial period in Kendal succeeded.


“It’s all part of the vision for Kendal agreed between  the town council and SLDC,” said Coun Archibald. “This will increase the attractiveness of Kendal for visitors and will also enable businesses to advertise on the home page.


Kendal mayor Tom Clare said: “The town council believes it will help to support local businesses which we are very anxious to do. What it demonstrates is that Kendal is a dynamic place to visit.”


Ian Stephens, managing director of Cumbria Tourism, said: “Free Wi-Fi in a destination enhances the overall customer experience and we welcome the plans for Kendal.”


Robyn Postlethwaite, 17, said: “It’s an amazing idea because it means I could go on Facebook any time and if I run out of credit on my phone I can go online to contact people. I’d use it all the time.”


Many companies, like the Brewery Arts Centre, do most of their business online – and free wi-fi was expected to boost custom.


Spokesman Debbie Bond said: “This can only be good for Kendal.”

Comments (26)

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3:50pm Thu 24 Jul 14

whitevanman2 says...

now that is a definite way forward ......... well done Kendal
now that is a definite way forward ......... well done Kendal whitevanman2
  • Score: 7

3:54pm Thu 24 Jul 14

Gingery says...

Currently, people in the town centre find it impossible to get a reliable connection on their phones.

He said Wi-Fi could be completely free for around half an hour, after which users would pay a small charge to retain the connection

I think this is a white elephant.

Firstly yes phone signal in the centre is patchy, disappears when you go into a shop or cafe. I have complained to phone network providers who firstly deny this is the case, then later on back track and blame planning rules for lack of masts.

Secondly careful reading of this article reveals only 30 minutes access, which isn't a long time, after which a small charge will be applied oh and they are going to censor it too. This doesn't sound very free at all.

Why not fix the phone signal problem first?
Currently, people in the town centre find it impossible to get a reliable connection on their phones. He said Wi-Fi could be completely free for around half an hour, after which users would pay a small charge to retain the connection I think this is a white elephant. Firstly yes phone signal in the centre is patchy, disappears when you go into a shop or cafe. I have complained to phone network providers who firstly deny this is the case, then later on back track and blame planning rules for lack of masts. Secondly careful reading of this article reveals only 30 minutes access, which isn't a long time, after which a small charge will be applied oh and they are going to censor it too. This doesn't sound very free at all. Why not fix the phone signal problem first? Gingery
  • Score: 5

5:43pm Thu 24 Jul 14

TwoHat says...

I'd rather see adequate free parking (even if only for 30 minutes) and public toilets.
I'd rather see adequate free parking (even if only for 30 minutes) and public toilets. TwoHat
  • Score: 25

7:17pm Thu 24 Jul 14

PropMeUpWithTeabags says...

This is pointless you can go and sit outside Mcdonalds and steal their wi fi or you could go to farrers and use theirs. i think it is a pointless exercise and may actually damage businesses that do offer it.
I have 3g on my phone and if the signal is patchy I stop where the signal is strongest look at what I need to and then hurry along.
I don't think anyone is going to go to Kendal just to use the free (for 30 mins) internet. i like others would rather free toilets and cheaper parking.
This is pointless you can go and sit outside Mcdonalds and steal their wi fi or you could go to farrers and use theirs. i think it is a pointless exercise and may actually damage businesses that do offer it. I have 3g on my phone and if the signal is patchy I stop where the signal is strongest look at what I need to and then hurry along. I don't think anyone is going to go to Kendal just to use the free (for 30 mins) internet. i like others would rather free toilets and cheaper parking. PropMeUpWithTeabags
  • Score: 10

10:25am Fri 25 Jul 14

slimjm says...

Another utter waste of public money.
There's already a number of free WiFi hotspots in town. My ISP offers very good unlimited free connectivity in & around town, along with most other towning in the UK. Why would anyone want to connect to a public network that will harvest your details & then sell onto companies to bombard you with marketing crap. It will happen!

Interesting that Kendal will be only the 4th town in England to take up such a scheme, obviously the councils running the other 932 towns have more common sense. These idiots running SLDC should be looking at putting pressure on the mobile networks to provide a decent 3 or 4g coverage & not spending public money on rubbish.
Another utter waste of public money. There's already a number of free WiFi hotspots in town. My ISP offers very good unlimited free connectivity in & around town, along with most other towning in the UK. Why would anyone want to connect to a public network that will harvest your details & then sell onto companies to bombard you with marketing crap. It will happen! Interesting that Kendal will be only the 4th town in England to take up such a scheme, obviously the councils running the other 932 towns have more common sense. These idiots running SLDC should be looking at putting pressure on the mobile networks to provide a decent 3 or 4g coverage & not spending public money on rubbish. slimjm
  • Score: 15

11:50am Fri 25 Jul 14

magical trevor says...

Would anyone from Kendal Town Council or SLDC like to clarify some points that we all seem to agree need addressing:

1) Who is paying for this project?

2) How much is the ongoing support and maintenance going to cost beyond the initial £30,000 set up costs.

3) Who is going to be responsible for the upkeep and maintenance of the landing page?

4) How many businesses in the town centre are going to advertise or have a presence on the landing page?

5) Are businesses who have a presence on the landing page going to pay a fee for advertising?

6) Where and\or who will benefit from any money made from this project?

7) How much will time beyond the initial free half an hour period cost?

8) In order to sign up to this 'free' internet service, users will presumably have to supply credit\debit card details to enable them to carry on using it?

9) Does the free half hour apply for users on a daily basis, or once you've had your free half an hour, is that it for good?

10) Has any market research really been conducted for this project, or has it just been dreamed up by councillors?

Surely money could be better used upgrading the mobile phone coverage for the centre of town, rather than a pie in the sky project such as this?

I think that's enough for now....it will be interesting to see if any of our tech-savvy councillors reply to these questions.
Would anyone from Kendal Town Council or SLDC like to clarify some points that we all seem to agree need addressing: 1) Who is paying for this project? 2) How much is the ongoing support and maintenance going to cost beyond the initial £30,000 set up costs. 3) Who is going to be responsible for the upkeep and maintenance of the landing page? 4) How many businesses in the town centre are going to advertise or have a presence on the landing page? 5) Are businesses who have a presence on the landing page going to pay a fee for advertising? 6) Where and\or who will benefit from any money made from this project? 7) How much will time beyond the initial free half an hour period cost? 8) In order to sign up to this 'free' internet service, users will presumably have to supply credit\debit card details to enable them to carry on using it? 9) Does the free half hour apply for users on a daily basis, or once you've had your free half an hour, is that it for good? 10) Has any market research really been conducted for this project, or has it just been dreamed up by councillors? Surely money could be better used upgrading the mobile phone coverage for the centre of town, rather than a pie in the sky project such as this? I think that's enough for now....it will be interesting to see if any of our tech-savvy councillors reply to these questions. magical trevor
  • Score: 16

2:02pm Fri 25 Jul 14

zaney5 says...

Utterly stupid. On one hand bringing in parking meters as the council are struggling for money. On the other, spending MORE money on pointless stuff like this.
Utterly stupid. On one hand bringing in parking meters as the council are struggling for money. On the other, spending MORE money on pointless stuff like this. zaney5
  • Score: 10

4:36pm Fri 25 Jul 14

Gingery says...

Last year I had a conversation via the internet with Ben Berry about the rubbish mobile signal, he said he was quite aware, not to worry there'd be free wifi coming to the area which would make the difference.
Last year I had a conversation via the internet with Ben Berry about the rubbish mobile signal, he said he was quite aware, not to worry there'd be free wifi coming to the area which would make the difference. Gingery
  • Score: -3

5:10pm Fri 25 Jul 14

jazzactivist says...

I think it's a very good use of public money and will support small, independent businesses and shoppers. It will mean that, for example, traders at the Farmers Market will be able to offer mobile credit card payments as an option. I hope it soon comes to Grange for Prom Art and small businesses. I've just returned a credit card reader that I bought, as the phone signal isn't strong enough in the places where I regularly have stalls, and many venues don't have wifi. I also struggled to pay by credit card at last year's Comic Book Festival, and ended up not being able to buy as many items as I could have. Free wifi in towns for just 30 mins a time will make a huge difference to business owners who move around to trade. Can I suggest that it is quickly rolled out to busy towns and villages where mobile signal is non-existant or patchy eg Grange and Grasmere.
I think it's a very good use of public money and will support small, independent businesses and shoppers. It will mean that, for example, traders at the Farmers Market will be able to offer mobile credit card payments as an option. I hope it soon comes to Grange for Prom Art and small businesses. I've just returned a credit card reader that I bought, as the phone signal isn't strong enough in the places where I regularly have stalls, and many venues don't have wifi. I also struggled to pay by credit card at last year's Comic Book Festival, and ended up not being able to buy as many items as I could have. Free wifi in towns for just 30 mins a time will make a huge difference to business owners who move around to trade. Can I suggest that it is quickly rolled out to busy towns and villages where mobile signal is non-existant or patchy eg Grange and Grasmere. jazzactivist
  • Score: -22

12:59pm Sat 26 Jul 14

greenbell says...

How come a Council that is really strapped for cash can suddenly spend this sort of money? I think this is just a case of a Councillor trying to make a name for himself.
How come a Council that is really strapped for cash can suddenly spend this sort of money? I think this is just a case of a Councillor trying to make a name for himself. greenbell
  • Score: 9

5:39pm Sat 26 Jul 14

oceancloud says...

I can see all the people who get off the coaches in Highgate with their mobiles and tablets at the ready being told "Oh by the way you can have free wifi for half an hour but there are no public toilets or a tourist information centre"

Personally I have never had any problem with the phone signal in town and there is free wifi in a variety of places such as Costa, Cafe Nero and Wetherspoons. Not sure how this facility will help businesses in the town.
I can see all the people who get off the coaches in Highgate with their mobiles and tablets at the ready being told "Oh by the way you can have free wifi for half an hour but there are no public toilets or a tourist information centre" Personally I have never had any problem with the phone signal in town and there is free wifi in a variety of places such as Costa, Cafe Nero and Wetherspoons. Not sure how this facility will help businesses in the town. oceancloud
  • Score: 17

9:03pm Sun 27 Jul 14

jazzactivist says...

Not everyone wants to spend money in places like Costa Coffee or Wetherspoons though, oceancloud, just to use their free wifi. It isn't really free in those places as the cost is just added top their low-grade products. It is far better to be able to get 30min free wifi when outside in the town, so that we can make out own choices about where to go, or if you are in the Town Hall for an event and want to look up extra information or pay by credit card. I was at last year's Comics Festival in the Town Hall and was interested in buying some beautifully illustrated books by an American author. I had already withdrawn cash and spent it on other items, but these books really caught my eye. As they were £100 each I asked to pay by credit card and, although the facility was there, it wasn't working as there was no signal or wifi. I had to pass on the books and they are not available anywhere else. Just that alone meant a disappointed event attender and an exhibitor out of pocket. It's not possible for exhibitor and customer to just leave a stall and wander off to use Costa's wifi for the transaction. Let's make Kendal a more vibrant town that isn't just about big chain stores.
Not everyone wants to spend money in places like Costa Coffee or Wetherspoons though, oceancloud, just to use their free wifi. It isn't really free in those places as the cost is just added top their low-grade products. It is far better to be able to get 30min free wifi when outside in the town, so that we can make out own choices about where to go, or if you are in the Town Hall for an event and want to look up extra information or pay by credit card. I was at last year's Comics Festival in the Town Hall and was interested in buying some beautifully illustrated books by an American author. I had already withdrawn cash and spent it on other items, but these books really caught my eye. As they were £100 each I asked to pay by credit card and, although the facility was there, it wasn't working as there was no signal or wifi. I had to pass on the books and they are not available anywhere else. Just that alone meant a disappointed event attender and an exhibitor out of pocket. It's not possible for exhibitor and customer to just leave a stall and wander off to use Costa's wifi for the transaction. Let's make Kendal a more vibrant town that isn't just about big chain stores. jazzactivist
  • Score: -19

8:34am Mon 28 Jul 14

oceancloud says...

The way I understand it wi fi will make no difference to your phone signal only to your internet access so I presume the retailer would still not be able to do his or her card transactions even if there was free wi fi.
The way I understand it wi fi will make no difference to your phone signal only to your internet access so I presume the retailer would still not be able to do his or her card transactions even if there was free wi fi. oceancloud
  • Score: 2

1:58pm Mon 28 Jul 14

jimmyjazz says...

Why dont we ask Cllr Archibald to make it available for longer? Thats why he's a councillor isnt it? To listen. Cumbria Council that appears to be strapped for cash, havent heard SLDC bleating on about cuts or how hard done to they are. Yet. Easy to get the 2 of them confused I suppose. As for parking and toilets, there are loads of both in Kendal. Just used Charlie's cafe, without having to buy anything. Big sign outside. Went to Manchester on Friday night for a meal with kids, £5.40 for 2 hours, 4 minutes over, had a ticket for £25. Will be sticking local in future. Dont know when we have it good I say.
Why dont we ask Cllr Archibald to make it available for longer? Thats why he's a councillor isnt it? To listen. Cumbria Council that appears to be strapped for cash, havent heard SLDC bleating on about cuts or how hard done to they are. Yet. Easy to get the 2 of them confused I suppose. As for parking and toilets, there are loads of both in Kendal. Just used Charlie's cafe, without having to buy anything. Big sign outside. Went to Manchester on Friday night for a meal with kids, £5.40 for 2 hours, 4 minutes over, had a ticket for £25. Will be sticking local in future. Dont know when we have it good I say. jimmyjazz
  • Score: 1

5:27pm Mon 28 Jul 14

jazzactivist says...

That's not the case, oceancloud. I've just spent days trying to get this sorted out, and eventually had to give up. I know other small traders who have had to do the same. Mobile credit card readers work using either a strong mobile phone signal or a wifi connection. So, if reception isn't great but a venue has good wifi then the device will work. But without a strong signal or good wifi then it either doesn't work or doesn't complete the transaction.

I'm a driver and do my fair share of moaning about parking charges too, but I think it is fair to charge people to park but provide other free services that benefit all ages and backgrounds and not just drivers and their passengers.
That's not the case, oceancloud. I've just spent days trying to get this sorted out, and eventually had to give up. I know other small traders who have had to do the same. Mobile credit card readers work using either a strong mobile phone signal or a wifi connection. So, if reception isn't great but a venue has good wifi then the device will work. But without a strong signal or good wifi then it either doesn't work or doesn't complete the transaction. I'm a driver and do my fair share of moaning about parking charges too, but I think it is fair to charge people to park but provide other free services that benefit all ages and backgrounds and not just drivers and their passengers. jazzactivist
  • Score: -11

5:33pm Mon 28 Jul 14

oceancloud says...

I also presume that anyone wanting to use the system will have to register a payment card to enable them to be charged after the free period has ended. Still can't see dozens of people wanting to book tickets on line at the Brewery from the town centre, but I may be wrong!
I also presume that anyone wanting to use the system will have to register a payment card to enable them to be charged after the free period has ended. Still can't see dozens of people wanting to book tickets on line at the Brewery from the town centre, but I may be wrong! oceancloud
  • Score: 3

6:23pm Mon 28 Jul 14

Gingery says...

I can choose not to visit Manchester, many locals cannot choose where to park near whereever they live, it's a scramble on some streets, and the new proposals do nothing to help this.

Back to the point, would 30 minutes free wifi help traders use payment devices, would the 30 minutes cover them through out the day or is it 30 minutes from point of sign up? Payment devices come with charges and I'm not sure charging them more for the access would help or encourage them.
I can choose not to visit Manchester, many locals cannot choose where to park near whereever they live, it's a scramble on some streets, and the new proposals do nothing to help this. Back to the point, would 30 minutes free wifi help traders use payment devices, would the 30 minutes cover them through out the day or is it 30 minutes from point of sign up? Payment devices come with charges and I'm not sure charging them more for the access would help or encourage them. Gingery
  • Score: 0

12:01am Tue 29 Jul 14

Lakeuk says...

For an idea for free wifi put forward by many locals which was then taken up by the council (remember where the idea came from and give credit to the locals) - it does seem a nonsense for the council to tout it as free wifi for visitors to the town centre when it only amounts to just 30mins.

Devil will be how this works in practice:-
Do you get 30mins of use or does the clock start ticking once you start using - so if you only used it for 5mins and come to use it an hour later will you have to pay.
With access to local webpages form part of your 30mins, I suggest it shouldn't, these pages should be free 24/7. welcome page show have details on local shops, attraction, events and accommodation and not be the council website
Will you have to register before you use it - hope not, these methods are always a turn of.
I'd suggest the free period should be at least 2hrs, maybe a longer as for example when we have events like Mintfest a big part of it is the public promoting the event on the day by posting their photos on social media, you'd want free wifi available for most of the duration of the event to maximise the promotion of Kendal to a wider audience.

I'll be interested to try it out, I've got free access to BT hotspots and pay a fiver a month of mobile internet but coverage for me in the town centre is zero - depite my phone provider saying it should be good, where when I'm in Lytham it's 100%, to get decent mobile internet I need to get as far as Abbott Hall
For an idea for free wifi put forward by many locals which was then taken up by the council (remember where the idea came from and give credit to the locals) - it does seem a nonsense for the council to tout it as free wifi for visitors to the town centre when it only amounts to just 30mins. Devil will be how this works in practice:- Do you get 30mins of use or does the clock start ticking once you start using - so if you only used it for 5mins and come to use it an hour later will you have to pay. With access to local webpages form part of your 30mins, I suggest it shouldn't, these pages should be free 24/7. welcome page show have details on local shops, attraction, events and accommodation and not be the council website Will you have to register before you use it - hope not, these methods are always a turn of. I'd suggest the free period should be at least 2hrs, maybe a longer as for example when we have events like Mintfest a big part of it is the public promoting the event on the day by posting their photos on social media, you'd want free wifi available for most of the duration of the event to maximise the promotion of Kendal to a wider audience. I'll be interested to try it out, I've got free access to BT hotspots and pay a fiver a month of mobile internet but coverage for me in the town centre is zero - depite my phone provider saying it should be good, where when I'm in Lytham it's 100%, to get decent mobile internet I need to get as far as Abbott Hall Lakeuk
  • Score: 3

2:08am Tue 29 Jul 14

onelocal says...

Wow, Jazzactivist, the little socialist, so vocal supporting the lot of the common man, now reveals that she buys books costing £100 each, uses credit card readers (not those horrible credit cards offered by those awful multi nationals). Now she expects the every day citizen, the council tax payer, some who can't afford to put food on their table, to fund her business and pleasure activities, through a £30,000 initial cost, plus the operating expenses to run a white elephant wi-fi venture. Jazz, your true colours are showing through.
Wow, Jazzactivist, the little socialist, so vocal supporting the lot of the common man, now reveals that she buys books costing £100 each, uses credit card readers (not those horrible credit cards offered by those awful multi nationals). Now she expects the every day citizen, the council tax payer, some who can't afford to put food on their table, to fund her business and pleasure activities, through a £30,000 initial cost, plus the operating expenses to run a white elephant wi-fi venture. Jazz, your true colours are showing through. onelocal
  • Score: 15

7:09am Tue 29 Jul 14

magical trevor says...

Typically, councillors throw an idea out there, and then either can't or won't comment further when people ask for further details. How on earth do they expect anyone to get behind their big ideas if they don't furnish us with any information. COME ON COUNCILLOR ARCHIBOLD......WHERE ARE YOU.
Typically, councillors throw an idea out there, and then either can't or won't comment further when people ask for further details. How on earth do they expect anyone to get behind their big ideas if they don't furnish us with any information. COME ON COUNCILLOR ARCHIBOLD......WHERE ARE YOU. magical trevor
  • Score: 0

7:48am Tue 29 Jul 14

Gingery says...

Lakeuk wrote:
For an idea for free wifi put forward by many locals which was then taken up by the council (remember where the idea came from and give credit to the locals) - it does seem a nonsense for the council to tout it as free wifi for visitors to the town centre when it only amounts to just 30mins.

Devil will be how this works in practice:-
Do you get 30mins of use or does the clock start ticking once you start using - so if you only used it for 5mins and come to use it an hour later will you have to pay.
With access to local webpages form part of your 30mins, I suggest it shouldn't, these pages should be free 24/7. welcome page show have details on local shops, attraction, events and accommodation and not be the council website
Will you have to register before you use it - hope not, these methods are always a turn of.
I'd suggest the free period should be at least 2hrs, maybe a longer as for example when we have events like Mintfest a big part of it is the public promoting the event on the day by posting their photos on social media, you'd want free wifi available for most of the duration of the event to maximise the promotion of Kendal to a wider audience.

I'll be interested to try it out, I've got free access to BT hotspots and pay a fiver a month of mobile internet but coverage for me in the town centre is zero - depite my phone provider saying it should be good, where when I'm in Lytham it's 100%, to get decent mobile internet I need to get as far as Abbott Hall
Yep my provider was adamant coverage was good, only later after a lot of complaining they admitted it wasn't and blamed planning regs limiting masts. They also tried to blame my handsets which I've changed and upgraded several times, and in other areas I can use the internet with ease. Most people who don't rely on a mobile, or who don't use the internet much in the centre don't notice how weak the signal is. Recently went to Ulverston and signal was ace, even in the Coro. Go into a shop or cafe in Kendal and you are down to zilch.
[quote][p][bold]Lakeuk[/bold] wrote: For an idea for free wifi put forward by many locals which was then taken up by the council (remember where the idea came from and give credit to the locals) - it does seem a nonsense for the council to tout it as free wifi for visitors to the town centre when it only amounts to just 30mins. Devil will be how this works in practice:- Do you get 30mins of use or does the clock start ticking once you start using - so if you only used it for 5mins and come to use it an hour later will you have to pay. With access to local webpages form part of your 30mins, I suggest it shouldn't, these pages should be free 24/7. welcome page show have details on local shops, attraction, events and accommodation and not be the council website Will you have to register before you use it - hope not, these methods are always a turn of. I'd suggest the free period should be at least 2hrs, maybe a longer as for example when we have events like Mintfest a big part of it is the public promoting the event on the day by posting their photos on social media, you'd want free wifi available for most of the duration of the event to maximise the promotion of Kendal to a wider audience. I'll be interested to try it out, I've got free access to BT hotspots and pay a fiver a month of mobile internet but coverage for me in the town centre is zero - depite my phone provider saying it should be good, where when I'm in Lytham it's 100%, to get decent mobile internet I need to get as far as Abbott Hall[/p][/quote]Yep my provider was adamant coverage was good, only later after a lot of complaining they admitted it wasn't and blamed planning regs limiting masts. They also tried to blame my handsets which I've changed and upgraded several times, and in other areas I can use the internet with ease. Most people who don't rely on a mobile, or who don't use the internet much in the centre don't notice how weak the signal is. Recently went to Ulverston and signal was ace, even in the Coro. Go into a shop or cafe in Kendal and you are down to zilch. Gingery
  • Score: 0

2:17pm Tue 29 Jul 14

GilesArchi says...

Thanks everyone for your comments.

I am very happy to respond directly to anyone who wishes to send me an email - my email is on the SLDC website - g.archibald@southlak
eland.gov.uk

I am also happy to meet for a chat should that be of interest.

One point I would like to correct. I did not say say that the wi fi will only be free for 30 minutes. In fact we are looking at much longer periods, up to 2 hours.

Thanks again.

Giles
Thanks everyone for your comments. I am very happy to respond directly to anyone who wishes to send me an email - my email is on the SLDC website - g.archibald@southlak eland.gov.uk I am also happy to meet for a chat should that be of interest. One point I would like to correct. I did not say say that the wi fi will only be free for 30 minutes. In fact we are looking at much longer periods, up to 2 hours. Thanks again. Giles GilesArchi
  • Score: -1

2:32pm Tue 29 Jul 14

magical trevor says...

Surely if the story is posted into a public forum such as the WG's website, and people are asking questions, why is it not possible for councillor Archibold to answer questions and provide information where it can be seen by those who are asking the questions? And....the WG clearly stated that the internet connection would be free for an initail half hour period....yet councillor Archibold has just advised us that this is not the case....which is it to be....totally free or not?
Surely if the story is posted into a public forum such as the WG's website, and people are asking questions, why is it not possible for councillor Archibold to answer questions and provide information where it can be seen by those who are asking the questions? And....the WG clearly stated that the internet connection would be free for an initail half hour period....yet councillor Archibold has just advised us that this is not the case....which is it to be....totally free or not? magical trevor
  • Score: 1

4:02pm Tue 29 Jul 14

GilesArchi says...

I am very happy to answer all questions, as I try to do to all residents who write, email or telephone me.

However, and call me old fashioned, but I would like to know who I am talking to.

Anyone who would like answers to these questions you raise, send me an email, and I will respond with pleasure.

I do not pretend to have a monopoly of good ideas. I and my colleagues are very open to suggestions on any issue affecting the area.

Giles

PS On the 30 min issue, I can confirm that no decision has been taken on this. My hope is that the free period will be longer than 30 minutes.
I am very happy to answer all questions, as I try to do to all residents who write, email or telephone me. However, and call me old fashioned, but I would like to know who I am talking to. Anyone who would like answers to these questions you raise, send me an email, and I will respond with pleasure. I do not pretend to have a monopoly of good ideas. I and my colleagues are very open to suggestions on any issue affecting the area. Giles PS On the 30 min issue, I can confirm that no decision has been taken on this. My hope is that the free period will be longer than 30 minutes. GilesArchi
  • Score: -3

4:07pm Tue 29 Jul 14

LostMouse says...

I've installed systems like this before and £30k seem a hell of a lot for just three access points. I wonder if it will be a system like this bbc.in/UI911L. (one of the four towns, i think)Tracking us around town, as soon as you enter your name and credit cards details, they will know who you are, which shops you like to visit, knowing SLDC will likely sell this info to private business for marketing. If it is to be free, i would prepare to lose some privacy. For a council making so many cuts, i dont think this should be a priority
I've installed systems like this before and £30k seem a hell of a lot for just three access points. I wonder if it will be a system like this bbc.in/UI911L. (one of the four towns, i think)Tracking us around town, as soon as you enter your name and credit cards details, they will know who you are, which shops you like to visit, knowing SLDC will likely sell this info to private business for marketing. If it is to be free, i would prepare to lose some privacy. For a council making so many cuts, i dont think this should be a priority LostMouse
  • Score: 0

9:51am Sat 2 Aug 14

Kent123 says...

magical trevor wrote:
Would anyone from Kendal Town Council or SLDC like to clarify some points that we all seem to agree need addressing:

1) Who is paying for this project?

2) How much is the ongoing support and maintenance going to cost beyond the initial £30,000 set up costs.

3) Who is going to be responsible for the upkeep and maintenance of the landing page?

4) How many businesses in the town centre are going to advertise or have a presence on the landing page?

5) Are businesses who have a presence on the landing page going to pay a fee for advertising?

6) Where and\or who will benefit from any money made from this project?

7) How much will time beyond the initial free half an hour period cost?

8) In order to sign up to this 'free' internet service, users will presumably have to supply credit\debit card details to enable them to carry on using it?

9) Does the free half hour apply for users on a daily basis, or once you've had your free half an hour, is that it for good?

10) Has any market research really been conducted for this project, or has it just been dreamed up by councillors?

Surely money could be better used upgrading the mobile phone coverage for the centre of town, rather than a pie in the sky project such as this?

I think that's enough for now....it will be interesting to see if any of our tech-savvy councillors reply to these questions.
The only way you'll find out is to submit a Freedom of Information question to SLDC.

What Do They Know makes it very easy
https://www.whatdoth
eyknow.com/
[quote][p][bold]magical trevor[/bold] wrote: Would anyone from Kendal Town Council or SLDC like to clarify some points that we all seem to agree need addressing: 1) Who is paying for this project? 2) How much is the ongoing support and maintenance going to cost beyond the initial £30,000 set up costs. 3) Who is going to be responsible for the upkeep and maintenance of the landing page? 4) How many businesses in the town centre are going to advertise or have a presence on the landing page? 5) Are businesses who have a presence on the landing page going to pay a fee for advertising? 6) Where and\or who will benefit from any money made from this project? 7) How much will time beyond the initial free half an hour period cost? 8) In order to sign up to this 'free' internet service, users will presumably have to supply credit\debit card details to enable them to carry on using it? 9) Does the free half hour apply for users on a daily basis, or once you've had your free half an hour, is that it for good? 10) Has any market research really been conducted for this project, or has it just been dreamed up by councillors? Surely money could be better used upgrading the mobile phone coverage for the centre of town, rather than a pie in the sky project such as this? I think that's enough for now....it will be interesting to see if any of our tech-savvy councillors reply to these questions.[/p][/quote]The only way you'll find out is to submit a Freedom of Information question to SLDC. What Do They Know makes it very easy https://www.whatdoth eyknow.com/ Kent123
  • Score: 0

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