A LONG-standing member of staff at an Eden hotel was shortlisted for a leading industry award.

Faye Hall, who is a housekeeper at Augill Castle, Kirkby Stephen, was recognised by the revered industry magazine Boutique Hotelier in the shining star category for her exemplary personal service skills during 20 years at the hotel.

She attended the Boutique Hotelier Personal Service Stars Awards ceremony at the Olympia in London.