CUSTOMERS struggling to pay their water bills could benefit from a new package of support launched by United Utilities.

The Payment Plus scheme is designed to free people from debt in two years. For every £1 they pay off, UU will pay £1. After six months the company will up its contribution to £2 for every £1 paid. After two years any remaining debt will be written off.

The utility company is also responding to the roll-out of Universal Credit by offering to suspend or delay payments by up to eight weeks, giving customers time to manage their budgets during the benefits transition period.

If you are struggling with your water bill, phone 0800-0726765 or visit www.unitedutilities.com/difficulty-paying-bill