My mother was admitted to A & E at Royal Lancaster Infirmary via her GP and there are no words to express our gratitude for the wonderful care and attention she received.
She was taken immediately into the triage room, then waited about 10 minutes before being called into a cubicle. From then on she had an ECG, blood tests, an X ray and the doctor who saw her even wheeled her to X Ray on her bed!
She was diagnosed with pneumonia. Within minutes she had been given I/V antibiotics by her nurse, Katy.
The whole department was frantically busy that night. I just don’t know how the staff cope and yet all remain so pleasant and professional.
In these days of A&E departments across the country getting so much bad press I just wanted readers to know that this patient and her family can’t praise all concerned enough. Within 24 hours she was like a different lady and she was home within 48 hours - not bad for an almost 90 year old - and she continues to make very good progress.
Jennifer Sedgwick
Burton-in-Lonsdale
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