I read the report regarding homeless people and Housing Benefit claimants and feel the need to point out an error (Gazette, July 6, ‘Homelessness crisis for thousands’).

Penny Severn’s statement that “private landlords do not accept Housing Benefit claimants” is not true.

Having been a Housing Benefit officer for more than 20 years, I can confirm there are hundreds and thousands of private landlords who do accept claimants of benefit. Some landlords even incorporate instructions regarding this into their tenancy agreements.

Many local authorities liaise with private landlords and actively work alongside them to place tenants in private accommodation.

A person on a low wage can apply for Housing Benefit as a top-up to their income, without the landlord being aware of their claim. Any entitlement to benefit is paid direct to the tenant by BACS and, if requested, no contact is made with the landlord.

As long as an up-to-date tenancy agreement is provided the benefit department has no need to contact the landlord.

Local authorities actively encourage claimants to manage their own financial affairs and Housing Benefit is now rarely paid direct to the landlord Anyone in private rented accommodation who previously thought could not apply and who thinks they may be entitled to Housing Benefit due to their low wage, can go online for a calculation via the website of their local authority or simply visits their town hall in person, and ask for Revenues and Benefit department.

In addition to a claim for Housing Benefit, most local authorities will at the same time assess entitlement to a reduction to Council Tax too.

In my experience, far too many people struggling on low incomes fail to apply for the benefits they are entitled to. My advice is always ask and always apply even if you are turned down.

Catherine Crosbie

Kirkby Lonsdale