Q: I live in a privately rented house and the damp is aggravating my three-year-old daughter's asthma. I’ve told my landlord but she’s not taking action. What can I do?

A: Resolving damp issues can be difficult, as the cause isn't always obvious and it’s important to realise that your landlord could evict you.

First, make sure you’re not doing anything to cause the damp. Then you could report the problem to the Environmental Health department at your local authority. They can issue an awareness notice, which tells your landlord what she needs to do to fix the problem, although it doesn't enforce it.

They can also serve the more serious improvement notice, which requires your landlord to carry out the work and also offers you some protection from eviction.

Alternatively, you could take her to court. If your landlord is held responsible, the court can grant an injunction and possibly award compensation.

Seek advice from us before doing this because the legal process can be complex.

Free, confidential advice and help is available from South Lakes Citizens Advice on any aspect of debt, consumer problems, benefits, housing, employment or any other problems.

We have various outlets across South Lakeland and can also give advice over the phone – telephone 03444 111 444 for an appointment and help, 015394 46464 for debt and on-going enquiries.

Please note that from April 1, 2018 the opening hours at Windermere will be reduced, but contact details remain the same.