Water gradually being restored to residents

Thousands of properties have had their water supply restored and the rest are expected to be restored by the weekend.

The company has warned that some customers may notice some discolouration caused by naturally occurring pipe sediment being disturbed as the water pressure increased. The advice is to run the tap at a slow and steady trickle until is clears.

In the meantime bottled water stations will remain open as long as customers still need them. United Utilities is also continuing to support farmers until things return to normal and a dedicated helpline is open for them to use.

In order to boost the water pressure water tankers are still injecting extra supplies into the water network.

Martin Padley, Water Service Director at United Utilities, said: “Our teams will continue to work around the clock to get water supplies back to normal. I want to thank all the other agencies who have been supporting us throughout this difficult incident with logistics and sharing information with the community.

“It’s important to stress that if you have water coming through your taps you can use it as normal.

“We understand how inconvenient the last few days have been and we will be paying compensation automatically to everyone who has been affected for more than 12 hours.”

Residents can still collect bottled water from United Utilities at the following locations:

Brough Memorial Hall, Brough, CA17 4AS

Glenridding Village Hall, Penrith, CA11 OQA

The Crown Inn, Ivegill, CA4 0PT

Shap Memorial Hall, Shap, Penrith CA10 3NL

Market Square, Kirkby Stephen, CA17 4QN

Moot Hall, Boroughgate, Appleby-in-Westmorland, CA16 6XE

Pooley Bridge Village Hall, Pooley Bridge, Penrith, CA10 2NL

Greystoke Village Greystoke, Penrith, CA11 0TP

Tebay Services (Northbound), Westmorland Place, Orton, CA10 3SB

The helpline for farmers is 0345 072 6071 and all customers can see the latest information about water supplies on United Utilities website.