Five per cent drop in emergency calls over festive period compared to last year, say North West Ambulance Service

THE North West Ambulance Service NHS Trust has reported a five per cent drop in emergency calls over the festive period compared to last year.

From December 24 to December 26 the number of emergency calls stood at 9,918 - where as for the same period last year the Trust received a total of 10,476 calls.

Of the emergency calls received this year, the Trust responded to 8,195 incidents with the most common complaint being falls.

Derek Cartwright, Director of Operations said: “We always see an increase in emergency calls at this time of year but this year has been exceptional.

"I would like to take this opportunity to thank NWAS staff for all their hard work in caring for the population of the North West. 

“The Christmas period can be a confusing time for people who need to access the NHS.

"Many people call 999 when their symptoms could be treated elsewhere.

"As we approach New Year, it is important that people remember 999 is for serious and life-threatening emergencies.  For urgent medical advice, you can contact NHS 111. 

“Please help us to help the most vulnerable people, by keeping ambulances free to deal with genuine emergencies.”



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